My client had an issue with a freight shipment being delayed from it's scheduled Friday delivery time. This caused the freight company to hold the shipment until Monday, when it's release would be too late - my client's event was starting on Sunday at 6pm and needed the package by Noon. I needed to find a courier to pick up the package from the freight company and deliver it to the hotel.
I Googled dozens of couriers, most weren't open. Called the ones that were open, and nobody could accommodate the timeline.
Then, it happened...
I called Jennifer at 7pm on a Saturday - and she was able to make arrangements - and the package was delivered to my client by 10am on Sunday. Amazing service, Jennifer was immediately on-board and seemed comfortable with the situation, which instilled confidence in me that this issue would be resolved, smoothly and in timely fashion. I was able to relay this confidence to my client on Saturday evening, so we were able to rest a bit easier.
I would recommend Jennifer and Guaranteed Express 100 times out of 100.